Skip to content

Frequently Asked Questions

Plant and Pottery Size Guide

Mini
XS
Small
Medium
Large
XL
XXL
XXXL
1″-2″
3″-4″
6″
8″
10″
12″
14″
17″

*This is the size of the diameter for the plant and we recommend ordering one size larger for your pottery.

How long until I receive my plant?

Please allow us up to 14 days to procure your plants. We take picking your plants seriously, and we want to provide the best quality.

How can I change or cancel my purchase?

Please email info@thetwinpinesco.com to cancel any order. We allow for cancellations within 48 hours of pickup.

Are my plants guaranteed?

We procure only the best and healthiest plants. As long as they receive the care they need they will last for a very long time. We are also here to be a resource if you have any questions or issues. If you need to return a plant or pot we offer a 14 day money back guarantee.

Delivery Area

Zips

80002, 80003, 80004, 80005, 80007, 80020, 80021,
80023, 80023, 80026, 80027, 80030, 80031, 80033, 80202,
80203, 80204, 80205, 80211, 80212, 80214, 80216, 80218, 80221, 80229, 80233, 80234, 80241, 80260, 80264, 80290, 80293,
80294, 80303, 80305, 80310, 80602, 80614, 80640

Don't see your zip code?

We’re sorry we don’t deliver in your area yet! Send us your email and zip and we’ll notify you when we offer delivery in your area. 

    Security & Privacy

    Please reference our Terms & Conditions and Privacy Policy. Should you have additional questions, email us at info@thetwinpinesco.com.

    Still Have Questions?‚Äč

    Talk to our friendly customer associates.